[Solved] iTunes Could Not Restore because an Error Occurred Problem

"I am having trouble to restore my iPhone from a backup. This has never happened before but every time I try to do it, I get "iTunes could not restore the iPhone because the iPhone disconnected" message. What do I do?""

Question is from Apple discussion.

First of all, there is no need to worry. This is not an isolated issue, such error has occurred and it was fixed immediately. There were several reasons behind the error and there are suitable fixes available that will make the issue disappear immediately.




Part 1: Why iTunes Could Not Restore iPhone


Part 2: Solutions on How to Fix "iTunes could not restore the iPhone"


Bonus Tips: Best Free Alternative to iTunes to Backup your iPhone
Part 1: Why iTunes Could Not Restore iPhone

There are various behind occurring such message during data restore via iTunes. But if you are looking for something more specific then some of the major reasons are listed below;


1. May be the backup is corrupted


2. May be the iPhone is truly disconnected


3. No space available


4. A software glitch or error has occurred
Part 2: Solutions on How to Fix "iTunes could not restore the iPhone"

There are a few simple solutions that you can easily implement to fix iTunes could not restore iPhone because an error occurred problem. The solutions are listed below;
1. Restart iPhone

So, if you are receiving iTunes could not restore the iPhone because an error occurred, message on the screen and unable to restore the backup file on your iPhone, you should first disconnect the iOS device from the computer. Now simply restart the iPhone. Press the Side button or the Volume down key and wait for the slider.


2. Restart Windows/Mac

Similarly, after disconnecting the iPhone, restart your Windows or Mac that you used in the process. Then, connect and run iTunes again.
3. Disconnect all the USB devices

If you are getting iTunes could not restore iPhone because password was incorrect or any similar error message when you are restoring your iPhone from an old backup, then you can disconnect all the USB devices connect to the computer.

Sometimes USB devices interfere with the iTunes function which could be the reason behind those error messages. So, disconnect such a device from the computer and try again.
4. Reset the Lockdown folder in iTunes

If the "iTunes could not restore because an error occurred" message is bothering you when you are trying to restore the iPhone, you can take this specific step to fix the issue.

First, you need to quit the iTunes app and disconnect the iOS devices. Then, go to the Program Data and delete the Lockdown folder.
5. Delete the corrupted backup file and start again

There is a possibility that you are getting the error message as you cannot restore iPhone backup corrupt or not compatible. If it is the situation you need to eliminate that particular backup file from your device and start again
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